IP Telephony Solutions
Experience the future in phonetic engineering with our state of the art IP-Telephony Solutions. We provide custom tailored products specifically for your businesses need. Barlam Enterprises is pleased to offer hosted VOIP solutions available for all of its products. Allow us to host your voice applications in our state of the art network infrastructure with no hardware needed on your side. Simply point your web browser, phone or SIP/IAX client to us and you are all set! For larger installations, you also have the ability to host the infrastructure yourself. In such cases we would be more than happy to provide you with all the necessary equipment, installation and support. Choose from the following options:
Auto Dialers & Voice Broadcasts with Answer Machine Detection (AMD) - Our custom dialer and broadcast solutions have the capability to automatically call leads directly from your leads lists and leave automated recorded message. This amazingly effective and efficient software is a must have for telemarketers, political campaigners or any other business owner wanting to utilize the benefits of mass phone marketing. One touch dialing solutions allow for customers to press one button on their phone keypad and be directly connected to the number of your choosing for instant and direct communication!
Predictive Dialers - Dial smart, dial predictively! Our predictive dialers will dial numbers in your leads lists, and automatically connect live calls to waiting agents while presenting them with all available leads data live and in real time. Also offers the ability to add scripts that agents can automatically read upon connecting with a live lead. Includes detailed statistical reporting and much much more.
Inbound/Outbound Blended Dialing - Want to have the ability to receive inbound calls and perform outbound predictive dialing and auto dialing simultaneously? With our blended solutions you can! Our call center software solutions allow blended campaigns resulting in agents having the ability to automatically send and receive calls with all associated leads information displayed to them live in real time on screen.
Custom Private Branch Exchanges (PBX) and Interactive Voice Response Systems (IVR) - If you have a business, you understand the need to have an efficient phone system to route your calls. Allow us to provide you with customized PBX systems for a fraction of the cost of the competition. We have the ability to route all types of calls and faxes, and can even support your existing analog or digital network. With our custom PBX solutions, your business will have the ability to use extensions, custom voicemail with remote access and pin number support, and voice recognition and keypad driven tiered menus.
We can create any custom application ranging from interactive phone surveys with detailed statistical output, or custom dialers so don't hesitate to ask!
We offer custom hosting of all services listed above! No hardware needed on your side!